Pit & Quarry, February 2012
SCALE MANAGEMENT and execute our needs by speaking directly to each other This saved me a lot time from having to speak to the companies separately Rognlin said The communication between the two companies was essential to the integration and really built trust with Rognlin They were direct about what would work and what was not realistic Their honesty really impressed me Rognlin said A lot of planning went into this collaboration It took time but was worth it in the end Everything works great Smooth operation Now with SMSTurbo and Spectrum things have become much smoother When a truck pulls up to a pit or quarry SMSTurbo automatically records scale weights where operators create tickets which are then sent electronically to the main office and seamlessly imported into Spectrum This makes payment processing simple since everything is automatically linked SMSTurbo and Spectrum both work with faster Internet connections so Northwest Rock doesnt have to contend with a slow dial up connection This one thing alone has sped up our day to day work considerably Rognlin said The bill sorting process has completely been eliminated with the implementation of SMSTurbo Now when customers who lose their tickets call I dont have to go digging A loader sits in front of one of Northwest Rocks pits through boxes to try and find a copy for them Its all in the system and its all easily accessible I can get them the information they want in seconds now whereas before I had to sort through piles of information Sayamnet added SMSTurbo has a signature pad that customers sign at the time of picking up the load which enables Northwest Rock to store the signatures electronically and eliminates the need for keeping a hard copy of each signature When Northwest Rock wants to retrieve a customers historical activity it is easily generated with the click of a button With SMSTurbo billing is now easier and is done weekly Information is instantly transferred into Spectrum where all accounting is stored and accessed Each day an email is sent to the companys locations letting each weighmaster know of the following days business Its as simple as exporting a file to the various locations and having them import that file There are no more multiple steps to set up a job Everything works together smoothly and efficiently the way it should have always worked Sayamnet said Another bonus is no more lost tickets With SMSTurbo tickets can only be voided not deleted meaning nothing can be changed without it first going through the main office Tickets can be organized by trucks customers and material SMSTurbo simplifies ticket creation and transaction accuracy because it can automate the entry of ticket data This has reduced human error and has saved Northwest Rock from unnecessary loss Its hard to say how much money we are saving now because we didnt know how many tickets were being changed or deleted before the software change but all I can say now is that we know for sure that no tickets are going unaccounted for Rognlin said And thats a good feeling PQ For more information on Creative Information Systems and Dexter Chaney visit their websites www creativeinfo net and www dexterchaney com 42 PIT QUARRY February 2012 www pitandquarry com
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